MyDiversity Jobs

[Fulltime] Operational Resilience Manager at Pension Protection Fund (PPF)

Wed, 21 Oct 2026 14:07:35 +0100

Operational Resilience Manager

Croydon office location with hybrid working

£53,000 to £58,000 per annum plus Civil Service Pension

Permanent, Full-Time

At the Pension Protection Fund (PPF), we provide security in retirement for our members and millions of people throughout the UK who belong to defined benefit (DB) pension schemes. Through the PPF and Financial Assistance Scheme (FAS), we compensate members for their pensions after the employer funding their pension becomes insolvent. In total, we look after over 400,000 members across the PPF and FAS. With over £30 billion in assets under management, our investments support long-term economic growth across the UK.

Our award-winning team of around 450 professionals has earned the IPE UK Pension Fund of the Year title three times in seven years. We work closely with government and industry partners to improve outcomes for scheme members, employers, and the broader pension system—playing a vital role in strengthening retirement security nationwide.

At the Pension Protection Fund, protecting the services that our members depend on is at the heart of what we do. As our Operational Resilience Manager, you'll play a key role in helping the PPF prepare for, respond to and recover from disruption, ensuring we can continue delivering critical services when they are needed most.

Working closely with the Senior Resilience & Continuity Manager, you'll help shape and strengthen our operational resilience and business continuity capabilities across the organisation. This is an opportunity to make a real impact, embedding resilience into everyday decision-making, influencing how we prepare for future challenges and helping to safeguard the services that support hundreds of thousands of members.

You'll work with colleagues across the business to identify vulnerabilities, enhance resilience arrangements, test our readiness and drive continuous improvement. From facilitating workshops and delivering training to supporting regulatory compliance and industry best practice, you'll be at the centre of building a resilient organisation that can adapt and thrive in an increasingly complex environment.

We're looking for someone who combines strong analytical thinking with excellent relationship-building and communication skills. You'll be confident interpreting complex information, identifying risks and translating your insights into practical, business-focused solutions. Just as importantly, you'll be able to engage and influence stakeholders at all levels, bringing people together to strengthen resilience across the PPF.

Whether your background is in operational resilience, business continuity or risk management, you'll bring experience of developing, implementing or maintaining resilience frameworks, ideally within a regulated environment. A relevant professional qualification, or a commitment to working towards one, would be advantageous.

If you're looking for a role where you can help shape organisational resilience, influence strategic decision-making and make a meaningful contribution to protecting the retirement security of our members, we'd love to hear from you.

Sound like you? Apply now.

In return for your skills, experience and commitment we’ll give you a challenging role within a business where you’ll get the support you need to develop your career.

We’ll also give you lots of opportunities for personal development and skills training.

Our Croydon office is just across the road from East Croydon station, which is around 15 minutes from Victoria or London Bridge, 10 minutes from Clapham Junction or half an hour from St Pancras.

We are proud to be a Disability Confident Leader and actively encourage applications from people with disabilities. We are committed to ensuring our recruitment process is inclusive and accessible. If you require any reasonable adjustments during the recruitment process, please let us know. We are happy to discuss your needs and ensure you have the support required.

We embrace diverse talent welcoming people with different beliefs, backgrounds and ways of working. Whatever your background, and however you identify, you’ll be welcome here.

No agencies please.

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[Contract] Management Support Officer (Fixed Term – Maternity at South Yorkshire Pension Authority

Mon, 19 Oct 2026 13:00:02 +0100

Management Support Officer (Fixed Term – Maternity leave cover)

Barnsley / Hybrid

£29,542 + benefits

Fixed Term Contract Until January 2028, Full Time (35 hours per week)

Are you looking for a new challenge in a varied and interesting role? If so, we have an exciting opportunity to join our friendly and forward-looking team here at South Yorkshire Pensions Authority on a fixed term basis. The Management Support Officer role sits in our highly collaborative Governance and Corporate Services team and involves a wide range of duties supporting the senior managers of the organisation.

Who we are:

As a democratically accountable, single purpose pensions authority, we are both a local authority and a pension fund. We are responsible for administering the local government pension scheme for the four councils and other local government-related employers in South Yorkshire – managing a pension fund of over £12 billion, serving nearly 180,000 scheme members. As a local government body ourselves, we have a public sector ethos and place a great deal of importance on our organisational values and behaviours – which are all about being honest and accountable, professional, progressive, and empowering.

We have a culture that encourages work-life balance, and we offer flexible working hours. Our Barnsley office provides a state-of-the-art working environment with free on-site parking and located within 10 minutes’ walk of both the train and bus stations, it makes us easily accessible.

Take a look at our website: Work For Us (sypensions.org.uk) to find out more about the benefits of working for SYPA and visit our LinkedIn page to see what we have been up to recently!

What you’ll be doing:

You will provide comprehensive and confidential administrative support to the organisation’s senior management team, including the Director and three Assistant Directors, helping to ensure an efficient and professional management support service.

In this varied and fast-paced role, you will manage complex diaries using Microsoft Outlook, coordinating meetings and appointments while balancing competing priorities to maximise efficiency and effectiveness. You will support the preparation of high-quality corporate documents and reports, including proofreading and formatting to ensure professional presentation.

You will also provide full meeting support, including arranging meetings, booking resources, preparing agendas and document packs, taking minutes and monitoring actions to support delivery of outcomes. The role includes coordinating travel and accommodation arrangements for members of the Senior Management Team, planning ahead to meet business needs and providing practical administrative support for events.

You will respond to email, telephone and face-to-face enquiries, providing advice, guidance and information, while working collaboratively with colleagues and external partners to resolve issues effectively.

What you’ll be able to offer:

You will have recent experience in a business support, management support or senior administrative role, with a proven ability to handle highly confidential and sensitive information. You will be passionate about delivering excellent customer service and able to manage a varied and demanding workload while multitasking effectively.

You will be highly organised, with strong attention to detail and the ability to prioritise and manage your own workload effectively. Experience working within local government or a pension scheme environment would be advantageous.

You will also demonstrate:

Educated to Level 3 standard, or able to evidence equivalent knowledge or experience.
Strong written and verbal communication skills, with the ability to communicate clearly and accurately in a range of situations.
Strong IT skills, including advanced proficiency in Microsoft 365 applications such as Word, Outlook, Teams and PowerPoint.

What's in it for you:

We have a generous annual leave policy that offers between 28 days and 36 days annual leave depending on length of service, plus all statutory bank holidays and you can accrue and take up to 13 extra days leave per year by utilising Flexitime.
We have several work-life balance policies including a Flexible Working Hours policy (Flexitime) which allows you to work your contracted hours to suit both you and the team that you are working in,
You’ll automatically be enrolled into the LGPS (Local Government Pension Scheme) which provides a salary-related pension, to which the employer contributes.
We offer a range of wellbeing initiatives including regular webinars on health & wellbeing, fresh fruit, tea, coffee, and employer provided flu vaccination vouchers each year. We also organise regular social and charity events.
We also offer a 24/7 confidential helpline, access to workplace counselling and Occupational Health.
Access to a range of benefits and discounts through the Wider Wallet scheme.
Centrally located modern office for public transport links and staff on-site parking available.

Closing Date – Wednesday 4th November 2026 at 12pm

Interview Date – Thursday 12th November 2026

We reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

We will be shortlisting throughout the duration of the campaign therefore early applications are encouraged.

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