MyDiversity Jobs

[Fulltime] Head of Enterprise Data Delivery at Amplius

Thu, 23 Apr 2026 11:10:32 +0100

Head of Enterprise Data Delivery

Salary £80,000 (plus car allowance of £5,900)

Location Hybrid - Milton Keynes or Boston

Permanent, Full Time

Data, transformation and governance - this role has it all! As Head of Enterprise Data Delivery at Amplius, you’ll shape how data is built, managed and delivered across the organisation. You’ll set clear direction and standards, making sure data is consistent, reliable and easy to use. By bringing structure to complex, fragmented data, you’ll help improve reporting and support better, more confident decision-making.

Salary: £80,000 (plus car allowance of £5,900) per year

Contract: Permanent, full time

Your week: 36.25 hours Monday – Friday 9am – 5.15pm

Location: Hybrid with a weekly presence in our Milton Keynes or Boston office

Snapshot of your role

Take full end-to-end ownership of the enterprise data estate, including Data Platform, Data Products, and Data Governance, ensuring reliable delivery from source systems through to reporting and insight.
Lead the modernisation of legacy data assets into a scalable cloud-based platform, defining the approach and ensuring successful migration, adoption, and long-term stability.
Shape, structure, and maintain clear delivery plans with defined priorities, dependencies, ownership, and measurable outcomes that keep teams aligned and focused.
Drive pace, momentum, and accountability across data teams, actively identifying risks, resolving blockers, and intervening where delivery is off track.
Oversee the design and delivery of certified, reusable data products that support BI, KPI reporting, analytics, and operational decision-making.
Embed modern data engineering practices including CI/CD, automated testing, monitoring, environment separation, and operational readiness across all delivery workstreams.
Ensure governance is embedded into day-to-day delivery, including data definitions, ownership, lineage, quality standards, and access controls.
Act as a senior technical partner to engineering, architecture, BI, and transformation teams, challenging design decisions and ensuring scalable, production-ready solutions.
Provide clear visibility to senior stakeholders on progress, risks, dependencies, and delivery timelines across all data initiatives.

What we’re looking for

Proven experience leading data platform, data engineering, or enterprise data delivery teams
Strong background delivering cloud data platforms (e.g. Azure, Databricks, Snowflake or similar)
Hands-on experience with data pipelines, transformation, and data modelling at scale
Experience modernising legacy data estates into cloud-based platforms
Strong technical credibility with the ability to engage engineers, architects, and technical teams
Understanding of how data products, semantic layers, and reporting structures are designed and delivered
Experience embedding data governance, quality, and MDM into delivery practices
Ability to operate in complex, fast-paced, ambiguous environments with competing priorities
Strong leadership skills with a focus on accountability, delivery, and outcomes
Clear communicator able to translate technical detail into business impact
Practical, delivery-focused mindset with a bias for action and problem-solving

Please read the attached Job Description before applying so you get the full scope of the role.

You can read about our colleague benefits here - Amplius colleague benefits

This vacancy will close on 6 May. Following this, we will be in touch to arrange interviews.

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

The Company

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

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[Fulltime] Data Engineer at Saffron Housing Trust

Thu, 23 Apr 2026 09:29:06 +0100

Data Engineer

Long Stratton, Norwich, Norfolk

£56,000 per annum

Full Time: 37hrs per week

Saffron is looking for a talented Data Engineer to help drive the next stage of our data transformation. This role is all about building and optimising our Azure-based data platform, developing high‑performing pipelines in Azure Data Factory, and supporting our move toward Microsoft Fabric. You will work closely with BI Analysts and teams across the business to deliver reliable, high‑quality data that powers smarter decisions and sharper insights. It is a chance to shape a modern, scalable data environment and make a real impact on how we use data across the organisation.

Key Responsibilities:

Design, build, and maintain a scalable Azure-based data warehouse that meets the current and future requirements of the Data & Analytics team.
Lead the introduction, adoption, and optimisation of Microsoft Fabric (e.g., Lakehouse, Warehouse, Data Engineering, Pipelines).
Apply CI/CD practices (e.g., Azure DevOps) for version control, deployment automation, and environment management.
Implement data quality checks, pipeline observability, alerting, and automated monitoring to ensure consistent platform reliability.
Work collaboratively with data owners and the wider data team to ensure data definitions, lineage, and ownership are clearly established.
Work collaboratively with data owners and the wider data team to ensure data definitions, lineage, and ownership are clearly established.
Provide technical guidance and coaching to the wider data team members on data engineering best practices.

For a full list of responsibilities please see the attached Role Profile

Our Ideal Candidate Will Have:

Education and Qualifications:

Degree in Computer Science, Data Engineering, Mathematics, or a related discipline, or equivalent experience (E)
Microsoft certifications in SQL, Fabric, including Power BI, or other Azure Data Services (D)

Experience:

Advanced SQL skills, including optimisation of complex queries (E).
Experience building data pipelines and ETL/ELT workflows using tools such as:
Azure Data Factory, Databricks, Airflow, Luigi, or similar (E)
Strong understanding of data modelling (E)
Programming skills in Python and/or Scala for data processing (D).
Experience with machine learning pipelines or MLOps frameworks (D).

Personal Attributes:

Confident communicator able to engage both technical and non-technical audiences.
Proactive, innovative, and committed to continuous improvement.
Collaborative, with mentoring and leadership capabilities.
Customer-focused, with a commitment to improving services through data.
Experience working in a busy, fast-paced workload, and managing multiple projects to meet deadlines.

Apply

[Fulltime] Desktop Support Analyst - 2nd Line at Pension Protection Fund (PPF)

Wed, 22 Apr 2026 10:45:50 +0100

Desktop Support Analyst - 2nd Line

Location: Hybrid - Croydon Head Office (From 2 days per week) and Remote

Salary: £35,000 to £36,500 per annum plus Civil Service Pension and other benefits

Tenure: Permanent - Unfortunately we are unable to consider applicants that require sponsorship for this position

Position type: Full Time

At the Pension Protection Fund (PPF), we provide security in retirement for our members and millions of people throughout the UK who belong to defined benefit (DB) pension schemes. Through the PPF and Financial Assistance Scheme (FAS), we compensate members for their pensions after the employer funding their pension becomes insolvent. In total, we look after over 400,000 members across the PPF and FAS. With over £30 billion in assets under management, our investments support long-term economic growth across the UK.

Our award-winning team of around 450 professionals has earned the IPE UK Pension Fund of the Year title three times in seven years. We work closely with government and industry partners to improve outcomes for scheme members, employers, and the broader pension system—playing a vital role in strengthening retirement security nationwide.

We’re looking for a Desktop Support Analyst to join our busy Service Delivery team to become a critical customer-facing member of the Department.

The key responsibility includes providing exceptional service delivery and user experience in a Microsoft 365 (M365) cloud-first environment. No day is ever the same; typical tasks will include managing various incidents, fulfilling service requests, processing devices, system builds, script development, network troubleshooting, software / application handling, and optimising support practices.

We’re looking for someone with a proven track record in a 2nd line support role. This should be from a professional services environment (financial services preferred) that deals with business-critical teams in an end-user organisation, rather than working in a managed services or IT consultancy setting.

You’ll bring excellent customer service skills to everything you do – this includes the ability to clearly communicate both technical and non-technical information to a diverse user base, remain calm and effective under pressure, and apply a logical, structured approach to prioritising tasks. You’ll have a natural aptitude for problem-solving and be comfortable maintaining a consistently high standard of work, whether operating independently or as part of a supervised team.

You’ll demonstrate a high level of knowledge in Microsoft 365 and it’s applications, alongside solid experience in incident management, fault diagnosis and resolution. An ITIL Service Management qualification, or experience working within a team that follows ITIL-aligned practices, is highly desirable.

Sound like you? Apply now.

The Service Delivery team at the PPF provide a 7am – 7pm technology service at two sites located in the Croydon Head Office and the smaller Cannon Street (London) office.

The post-holder will deliver this role from the Croydon location and may, on the rare occasion, be expected to travel to the London site. In exceptional circumstances where incidents occur there may be a business need to work out of hours.

We’re proud to be a Disability Confident Leader and actively encourage applications from people with disabilities. We are committed to ensuring our recruitment process is inclusive and accessible. If you require any reasonable adjustments during the recruitment process, please let us know. We are happy to discuss your needs and ensure you have the support required.

We embrace diverse talent welcoming people with different beliefs, backgrounds and ways of working. Whatever your background, and however you identify, you’ll be welcome here.

No agencies please

Apply

[Fulltime] ICT Assistant at Hundred Houses Society

Thu, 16 Apr 2026 09:10:15 +0100

ICT Assistant

Cambridge, hybrid, office based 2-3 days a week (more office based during probation)

£30,000 per year

Start your ICT career at Hundred Houses Society (HHS) in a role where you’ll make a difference. As an ICT Assistant, you’ll play a pivotal role in shaping and delivering digital services that colleagues and customers rely on, while gaining hands-on experience across the full ICT lifecycle.

Supporting the ICT Manager, you’ll help deliver our ICT Strategy, helping to ensure that digital systems are effective, secure, accessible and user-focused within a regulated housing environment.

In this dynamic role, you won’t be limited to a single area. You’ll contribute to ICT operations, administration, co-ordination, change management, data quality and supplier oversight.

You’ll work closely with colleagues across all areas of the organisation, enabling them to make the most of digital tools, while contributing towards meaningful service improvements, as well as working closely with suppliers.

Working in a small housing association means you will build a strong foundation for your career and have oversight of ICT operations, including:

IT systems development
Reporting; both technical report creation and operation reporting
Hardware setup and deployment
Change communications - stakeholder communication and engagement
Data quality - data governance and compliance
Supplier monitoring - commercial awareness and contract support
Feedback collection - user research and service improvement

About you

We welcome applications from people who can demonstrate:

Degree-level education (or equivalent transferable experience)
Passionate about technology
Strong organisational and interpersonal skills
Clear written and verbal communication skills
Excellent attention to detail, particularly when working on data, documentation and compliance tasks
Ability to learn new systems quickly and adapt to changing priorities
Analytical and structured approach to problem solving
Competence in Microsoft 365 tools
Experience working with data, records or documentation
A clear interest in digital inclusion, accessibility, and user experience.
Organised, methodical, and reliable, with a commitment to high standards of accuracy.
Positive and adaptable approach to change, with a willingness to learn and develop new skills.
Flexible and willing to undertake a broad range of tasks, sometimes beyond typical ICT related tasks.

Desirable:

Experience in an ICT, digital, administrative or customer-focused role
Exposure to ICT systems or digital platforms (particularly in housing, public sector or regulated environments)
Awareness of data protection, information governance, accessibility or cyber security principles
Experience supporting change, training or user adoption
Understanding of working with suppliers or external partners

Benefits

28 days annual leave (excluding bank holidays, pro-rated for part-time staff)
Option to buy/sell up to 5 days’ annual leave
Private health insurance
Employee discount scheme
Defined contributions pension scheme, matched from 4% to 10%
Employee Assistance Programme
Life assurance
Strong focus on learning, development and wellbeing
Plus, more when you join!

Inclusion and Diversity

We welcome applications from people of all backgrounds and experiences, and are committed to creating a fair, inclusive and accessible workplace.  

All qualified applicants will be considered for employment regardless of protected characteristics, in line with the Equality Act 2010.  

We are committed to ensuring a fair, inclusive and accessible recruitment process for everyone and welcome discussions about flexible working arrangements. 

Apply

[Contract] Systems Trainer at The Joseph Rowntree Foundation

Wed, 15 Apr 2026 12:59:40 +0100

*Please note that we do not currently offer any Tier 2 sponsorship*

12-month fixed term position, working full time 35 hours per week

Minimum 3 days per week onsite at The Garth, York

About the role

JRHT have recently invested in a suite of Civica systems to support the management of housing, assets, repairs and compliance functions. A key focus of this role will be to deliver ongoing training for these systems, alongside all existing platforms used across JRHT. The role will be responsible for developing and embedding a sustainable, organisation-wide approach to systems training, ensuring it aligns with broader learning and development activity.

Working as part of the Learning & Organisational Design function and reporting to the L&D People Business Partner, this role will ensure systems training is aligned with wider organisational development priorities.

You will play a key part in the development and implementation of a structured systems training framework, designing and delivering engaging, high-quality training that enables confident and effective system use. This will include analysing training needs and system adoption data to identify knowledge gaps and prioritise interventions, as well as comprehensive training plans for new system implementations, upgrades and process changes to ensure learning is timely, accessible and aligned to business needs.

Working closely with Systems Owners, Service Managers and Operational Leads, you will build strong relationships to ensure training reflects operational requirements while developing and maintaining subject matter expertise across JRHT’s core systems. The postholder will create and regularly review a range of high-quality training materials, including written guides, visual resources and recorded content and will establish a well-organised, accessible and version-controlled training repository to support self-service learning.

About you

We are looking for a candidate with experience in designing and delivering training across a variety of systems to a diverse range of end-users, alongside a strong track record of producing high-quality training materials in multiple formats. You will be able to design inclusive learning solutions that cater to different user needs and varying levels of digital confidence and demonstrate effective facilitation and presentation skills in both in-person and virtual settings.

The role requires someone who can build strong working relationships with colleagues across different teams, business areas and seniority levels, while also being comfortable learning new technology systems in a developing environment and accurately documenting any changes. You will be organised, methodical and detail-oriented in your approach to work, with a genuine willingness to understand the environment in which you are delivering training. Strong verbal and written communication skills are essential.

Our core priority

JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need.

How to apply

To apply, please complete the online application.

Closing date for applications is 6th May 2026.

Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received.

Additional Information

We are a values driven organisation and our values drive our behaviours. We’re at our best when we’re continually building on trust, showing we care and making a difference – and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.

Our commitment to Equality, Diversity and Inclusion

At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty.

As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.

We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.

Apply

[Fulltime] Digital Project Manager at Cobalt Housing Limited

Wed, 15 Apr 2026 11:35:06 +0100

Digital Project Manager

Salary: £44,859.36

Contract: Permanent, Full-Time

Location: Knowsley, Prescot L34 9ET during refurbishment of head office, then Lower House Lane, Liverpool, L11 2SF

Approximate re-opening of head office September 2026.

Are you passionate about making a difference in the housing sector? If you enjoy owning delivery, working across varied projects and operating in a genuinely modern digital environment with no legacy infrastructure, this is the role for you.

Over the past two years, Cobalt has completed a full transition to a modern, SaaS first, cloud-native technology estate. There is no legacy on premise infrastructure, no technical debt anchored to old servers, and no “keep the lights on” estate management. In parallel to our Digital transformation, our business has grown significantly with an in-house repairs service, new warehouse and new developments. This role is key in driving further improvements within our Digital platforms, which will enable the business to deliver critical improvements in service quality and performance to our customers, as well as an enhanced colleague experience within the context of expectations of service efficiencies across the organisation.

Key Responsibilities

As part of the Digital team, work to embed Cobalt’s vision, values and culture across the business and with wider suppliers and partners.
Assist the Transformation Programme Manager, the Head of Digital and the Director of Digital Transformation in all administrative aspects of the Digital Programme.
Lead transition from project delivery into operational business as usual.
Plan and manage data migration activities as part of system replacement or upgrade projects.

For the full list of responsibilities and the person specification, please review the recruitment pack linked below.

What We’re Looking For

We welcome applications from all backgrounds, cultures, perspectives and experiences to support innovation, creativity, and to help us build the balanced teams that we require to serve our communities. Our recruitment and interview processes has been designed inclusively to ensure you’ll have lots of different opportunities to demonstrate your skills and capabilities. You will be working in a new and dynamic team; we invest heavily in our people, so once in the role you can expect to have access to a range of innovative and exciting opportunities to develop yourself personally and professionally.

Successful applicants will live within a commutable distance as office attendance is required on a flexible, hybrid arrangement.

Apply

[Fulltime] Applications Manager (Microsoft) at Cobalt Housing Limited

Wed, 15 Apr 2026 11:26:23 +0100

Applications Manager (Microsoft)

Salary: circa £50,000 per annum, with some flexibility for the right candidate

Contract: Permanent, Full-Time

Location: Knowsley, Prescot, L34 9ET during refurbishment of head office, then Lower House Lane, Liverpool

Approximate re-opening of head office September 2026.

Are you passionate about making a difference in the housing sector? If you enjoy influencing how digital estates supports the business, ensuring systems are effective, user‑centered and consistently improving to meet organisational needs, this is the role for you.

The Microsoft Applications Manager will be specialised in Microsoft-centric environments, focusing on optimising, deploying, and securing applications within the Microsoft ecosystem.

About the role

The way we use applications and digital services is evolving. Cobalt has fully transitioned to a modern, cloud‑based technology estate, giving us the foundations to deliver our ambitious Corporate Plan and Digital Strategy. With no legacy infrastructure or technical debt, we now operate within a clean, integrated digital ecosystem where applications, data, identity and security work seamlessly together.

As part of this transformation, we are continuing to enhance how our systems interact, expanding our use of Microsoft Fabric and a lakehouse architecture to bring data from across the organisation into a single, trusted source for insight, reporting and advanced analytics. Our platforms sit on resilient Azure cloud foundations, supported by enterprise‑grade security, monitoring and a managed SOC.

Within this environment, the Applications Manager plays a pivotal role. The postholder will lead the evolution and optimisation of strategic, business‑critical platforms, shaping integration patterns, roadmaps and supplier relationships. The focus is firmly on driving value, adoption and continuous improvement—not on maintaining legacy systems. This is an opportunity to influence how our digital estate supports the business, ensuring systems are effective, user‑centred and consistently improving to meet organisational needs.

Key Responsibilities

As part of the Digital Transformation team, work to embed Cobalt’s vision, values and culture across the business and with wider suppliers and partners.
Work with the Digital Transformation Director and wider Digital management team to lead on the successful implementation of strategies, business and financial plans in the team, with particular focus on delivery of the Digital Strategy.
Consult with, influence and build relationships with key internal and external stakeholders and link with members of other functions across operational and corporate services, to address inter dependencies and ensure alignment
Manage the product roadmap and associated projects and actions, such as patch updates, upgrades, migrations, enhancements, security measures, plug-ins and integrations.

For the full list of responsibilities and the person specification, please review the recruitment pack linked below.

Successful applicants will live within a commutable distance as office attendance is required on a flexible, hybrid arrangement.

Apply

[Fulltime] Applications Manager (General) at Cobalt Housing Limited

Wed, 15 Apr 2026 11:17:19 +0100

Applications Manager (General)

Salary Circa £55,000 per annum with some flexibility for the right candidate

Location: Knowsley, Prescot, Liverpool L34 9ET

Salary: circa £55,000 per annum, with some flexibility for the right candidate

Contract: Permanent, Full-Time

Approximate re-opening of head office September 2026.

The general Applications Manager will manage the entire lifecycle of varied applications for diverse, multi-vendor IT systems, acting as the bridge between IT teams and stakeholders to ensure applications are reliable, secure and cost-effective.

About the role

The Applications Manager is responsible for the end-to-end ownership and continuous improvement of Cobalt’s application portfolio, ensuring systems are secure, well governed, cost effective and deliver real value to the organisation. Acting as a Product Owner rather than a super user, the role balances user experience, operational resilience, supplier performance, risk and compliance. The post holder leads application roadmaps, manages change and testing, and holds suppliers accountable for service quality and value for money.

You’ll work side‑by‑side with operational teams, building trusted relationships and shaping applications around real business needs rather than operating as a traditional IT “back office”. Collaboration, visibility, and influence are key - you’ll be expected to face into the organisation, speak the language of the business, and act as a genuine partner in improving how services are delivered, not just the systems that support them.

Key Responsibilities

In this role, you will:

With peer Applications Manager (Microsoft), own and manage Cobalt’s core business applications and SaaS platforms as well as integrations, ensuring reliability, scalability, and consistency.
Lead application roadmaps, upgrades, and continuous improvement
Work closely with digital, data, and security colleagues to deliver joined‑up outcomes
Champion application usability, adoption, and value across the organisation

The role has a primary focus on Cobalt’s critical business systems including Total Mobile (Field Service Management), Xledger (Finance), as well as (working with our other Applications Manager) our Housing Management System MIS Active H, and optimisation of the wider M365 toolset.

The post‑holder shares responsibility for standards, governance and resilience across the wider application estate, contributing to a modern, product‑led approach to applications management across the organisation.

For the full list of responsibilities and the person specification, please review the recruitment pack linked below.

What We’re Looking For

We are seeking people who can bring creative thinking, and fully support our vision, values and commitment to our customers. We are particularly interested in people with experience working in housing associations who are looking to join an organisation ready to embark upon an exciting period of transformation and growth but also welcome those who can bring new ways of working and thinking from out of sector aligned to the right technical and people-skills.

You will be working in a new and dynamic team; we invest heavily in our people, so once in the role you can expect to have access to a range of innovative and exciting opportunities to develop yourself personally and professionally.

Successful applicants will live within a commutable distance as office attendance is required on a flexible, hybrid arrangement.

Apply

[Fulltime] Data Developer at Halton Housing

Wed, 15 Apr 2026 09:58:01 +0100

Data Developer

Widnes, Cheshire - Hybrid Working

£39,602 per annum

Permanent, Full Time

37 hours per week

The Data Developer plays a critical role at Halton Housing, a forward‑thinking organisation managing over 7,000 homes with around 330 colleagues, where innovation and customers sit at the heart of everything we do. In this role, you’ll enable the organisation to make confident, data‑driven decisions by designing, developing, and maintaining high‑quality data solutions that deliver trusted insight across the business.

At Halton Housing, we believe in rewarding our people and supporting them to thrive, both professionally and personally. When you join us as a Data Developer, you’ll benefit from a competitive and flexible package designed to support your wellbeing, development, and work–life balance.

As part of the Data & Insight Team within the wider ICT Team, you’ll be at the centre of how data is used to improve services and outcomes for customers. This is an exciting opportunity for a data professional who enjoys turning complex data into meaningful insight, ensuring data integrity, and building data products that genuinely influence decision‑making.

You’ll collaborate closely with teams across Halton Housing, using data, analytics, and innovative thinking to solve real business problems, support excellent customer service, and help deliver our vision of Improving People’s Lives.

What You’ll Do:

Power BI; Coding DAX Measures and Dimensional Models.
Developing & delivering visually compelling Power BI Dashboards & Reports to specification.
Delivering data engineering solutions with Microsoft Fabric, SQL and Python.
Developing & maintaining ETL pipeline solutions in Azure Data Factory, utilising Azure Data Lake & Azure Dev Ops.
Providing second and third line support for Data Team and own allocated support tickets.
Monitoring the Data Warehouse load and performance.
Performing routine SQL Database Administration tasks.
Providing high quality documentation on Data Engineering solutions & Insight Datasets.
Developing and maintaining SSRS reports.

What You’ll Need:

Demonstrable SQL experience (T-SQL, SSMS) with a good understanding of Data Warehousing concepts.
Degree / professional qualification in a relevant business discipline and /or demonstrable experience in delivery in this area.
Ability to follow defined processes and procedures in an accurate and consistent manner whilst monitoring data, identifying trends, problem solving and escalating where needed.
Knowledge of Microsoft Fabric (desirable)
Experience of working within a cloud computing environment (Azure preferable)
Proven good customer service and communication skills (internal and external) demonstrating understanding and support whilst handling/resolving difficult situations or conflict.
A good working knowledge and/or understanding of relevant legislation and regulation in IT.
A good wider understanding of – and interest in - technology and trends.

What You’ll Get:

30 days’ annual leave, plus bank holidays
The option to buy or sell holiday (up to 5 days) to suit your lifestyle
Gain Microsoft Fabric
Electric Vehicle Salary Sacrifice Scheme
Flexible and hybrid working, supporting a healthy work–life balance
Supported training and development opportunities to help you grow your skills and career
Health and Wellbeing Cash Plan
A highly competitive pension scheme

If you’re looking for a role that’s both varied and engaging—and one that will set you up for future success—this is the perfect opportunity!

Apply today and become part of a forward‑thinking organisation that truly does things differently.

We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Closing date: To be confirmed

Interview date: To be confirmed

Apply

[Fulltime] Business Intelligence Analyst at Saffron Housing Trust

Mon, 13 Apr 2026 11:13:43 +0100

Business Intelligence Analyst

£47,610 per annum

Long Stratton, Norwich, Norfolk

Permanent, Full Time

Fulltime: 37hrs per week - Permanent

Proposed Interview Date: TBC

We have an exciting opportunity for a Business Intelligence Analyst (BIA) to work as part of the Technology, Data and Change team. You will play a key role in designing, developing and maintaining the organisation's business intelligence solutions.

Key Responsibilities Include:

Establishing strong relationships with internal customers and gain a thorough understanding of business areas which enables you to offer alternative approaches and options.
Designing and delivering interactive dashboards, visualisations, and reports in Power BI to support operational and strategic decision-making using a business partnering approach to ensure you meet requirements.
Partnering with the Technology team on the development of the data warehouse, developing efficient ETL (extract, transform, load) processes to ensure data accuracy, consistency, and timeliness.
Work with stakeholders to embed best practice in data entry, validation, and reporting.
Present complex data, findings and recommendations in a clear, engaging, and accessible way.
Ensure data integrity, accuracy, and security in line with GDPR and regulatory requirements.

For a full list of responsibilities please see the attached Role Profile

Our Ideal Candidate will have:

Education and Qualifications:

Degree in Computer Science, Data Analytics, or related field, or equivalent experience (E)
Microsoft certifications in SQL, Power BI, Excel or Azure (D)
Vendor certifications in other BI tools (e.g. Tableau Desktop (D) Specialist, DAX, Qlik Sense Business Analyst, SSRS certification) (D)

Experience:

Proven experience working in a BI or data analysis role, ideally within housing, public sector, or another service-driven environment. (E)
Strong working knowledge of Power BI (DAX, Power Query, data modelling). (E)
Proven experience of using data warehouses (e.g. Views, SQL, Data modelling). (E)
Experience collaborating with stakeholders in requirements analysis/gathering role. (E)
Proven experience producing business insights and translating data into actionable recommendations. (E)

Skills, Knowledge and Abilities:

Strong SQL skills (queries, views, procedures, functions, optimisation). (E)
Understanding of data governance, data quality, and GDPR compliance. (E)
Experience of identifying, monitoring and improving data quality. (E)
Strong analytical and problem-solving skills, with a focus on tenant impact. (E)

The Company

We are a housing association based in Norfolk providing quality homes and services to people across the county and in Suffolk.

We manage over 6,000 homes including affordable homes for those in housing need who cannot afford to rent or buy in the open market.

We offer specialist homes for older and vulnerable adults and are committed to providing new homes to help solve the housing crisis.

At Saffron

We have a huge commitment to our employees. We want the team at Saffron to be happy, empowered, motivated and feel proud to be part of the Saffron community. We know by having great people we can do a great job for our tenants. We trust our colleagues to do the right thing and we are looking for people whose values are aligned with ours (PACE – Professional, Accountable, Collaborative and Evolving).

You will have the freedom to learn and grow. We are passionate about investing in our people, providing them with the skills they need now, and for their future aspirations. We do this by offering a blend of learning opportunities, including our innovative e-learning platform where learning is self-directed allowing people to learn what they want, when they want to.

We work with and support our people to work in an agile way to ensure that have the right work/life balance. They have the choice to work in the office, work from home, coffee shop, park or a combination of all. We have recently refurbished our offices to encourage collaborative, agile working.

As an inclusive employer, we are committed to the equal treatment of all current and prospective employees and have a zero tolerance policy relating to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Saffron Community.

Apply

[Fulltime] Customer Success Manager at IRIS Recruitment

Thu, 09 Apr 2026 11:58:29 +0100

Customer Success Manager

Manchester, Leeds or Slough (Hybrid 2 days a week in office)

Competitive + Commission

12 month fixed term contract

We are looking for an experienced Customer Success Manager to join IRIS Software Group, supporting our market-leading accountancy software portfolio for a 12 month fixed term contract.

As a CSBP, you will act as a trusted advisor to our key customers and strategic service partners, helping them maximise value from their IRIS solutions throughout the entire customer lifecycle. You will play a critical role in onboarding, adoption, retention, and growth, ensuring our customers achieve meaningful outcomes and long-term success.

Working within the Customer Success Department, you will collaborate closely with Customer Operations, Sales, Channel teams, and senior leadership to deliver exceptional customer experiences for our most valuable accounts.

Key Responsibilities

Manage a portfolio of VIP customers, overseeing all products and solutions across each customer’s IRIS accountancy software portfolio, typically supporting customers with annual spend in excess of £50,000.
Develop strong, trusted-advisor relationships with customers and strategic partners, including senior stakeholders, to understand their goals and guide them towards successful outcomes.
Act as the primary point of contact for customers, strategically managing day-to-day communication, coordinating IRIS resources, and owning issue resolution and escalations.
Oversee the end-to-end customer journey, including onboarding, implementation, Go Live Reviews, adoption, and ongoing optimisation to ensure rapid time to value.
Drive product adoption, customer satisfaction, retention, renewals, expansion, and advocacy by aligning IRIS solutions to customer needs.
Maintain a deep and continually developing understanding of IRIS products, services, and roadmaps, advising customers on the most relevant features and best practices.
Create, maintain, and deliver Customer Success Plans for each customer and partner, using Customer Tracker dashboards and Gainsight to monitor customer health, create Calls to Action, and manage risk.
Deliver Quarterly Business Reviews (QBRs) in collaboration with Account and Channel Managers to review performance, value delivered, and future opportunities.
Review adherence to operational SLAs and ensure appropriate success plans are in place to address any areas of non-compliance.
Act as the voice of the customer, providing structured feedback to internal teams to improve products, services, and the overall customer experience.
Support NPS and customer survey processes, ensuring customers are aware of and engaged with feedback initiatives.
Maintain a strong understanding of customer contracts, subscriptions, and terms and conditions to maximise value for both the customer and IRIS.
Identify upsell and cross-sell opportunities and contribute to lead generation in partnership with Sales and Channel teams.
Deliver Customer Success KPIs, including time to value, retention, lifetime value (LTV), and growth.

Experience & Qualifications

Essential

4+ years’ experience in Customer Success, Account Management, or a similar customer-facing role
Proven ability to manage multiple strategic customers concurrently
Strong project management and organisational skills
Excellent relationship-building capabilities, including at senior stakeholder level
Strong verbal and written communication skills, including presentations
Ability to prioritise effectively in a fast-paced environment
High attention to detail and strong problem-solving skills
Resilience and adaptability when facing challenges
Self-starter who can work independently while contributing to a team

Desirable

Experience with SaaS or accountancy software
Familiarity with customer success platforms such as Gainsight
Strong product knowledge or the ability to learn complex solutions quickly

Why join IRIS Software Group?

Join one of the leaders in UK Accountancy software at an exciting stage of growth with clear cut progression paths.
Work for a certified Great Place to Work in every country we operate in.
Join an inclusive environment where your ideas and experience can shape processes.

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[Fulltime] Head of Enterprise Data Delivery at Amplius

Thu, 02 Apr 2026 10:52:17 +0100

Head of Enterprise Data Delivery

£85,900 (includes car allowance)

Hybrid - Milton Keynes or Boston

Permanent, Full-Time

Summary

This is a senior, hands‑on leadership role for someone who thrives on delivery, momentum and outcomes. As Head of Enterprise Data Delivery, you will take end‑to‑end accountability for how enterprise data is engineered, governed and delivered — ensuring the organisation has trusted, usable data that genuinely enables insight and decision‑making.

Salary: £80,000 per year (plus car allowance)
Contract: Permanent, full time
Your week: 36.25 hours, Monday – Friday (9am – 5.15pm)
Location: Hybrid, with weekly presence in Milton Keynes or Boston

Snapshot of your role

You will lead delivery across Data Platform, Data Products and Data Governance, owning the journey from source systems through to certified reporting and analytics.

This role is about execution. You’ll set clear delivery plans, remove blockers, enforce standards and intervene directly when progress stalls. You’ll act as a senior technical peer to engineers, architects and governance specialists, challenging designs and ensuring solutions are pragmatic, scalable and production‑ready.

You’ll drive the modernisation of legacy data assets, embed strong engineering practices, and ensure data products are clearly defined, governed and trusted. Alongside this, you’ll build a delivery‑focused culture — one that values ownership, pace and visible progress — and give senior leaders confidence in what is being delivered and when.

Quote from Christopher Heappey

“This role is about getting things done. We need someone who can bring urgency and clarity to enterprise data delivery — making decisions, removing blockers and holding the line on quality. If you’re motivated by outcomes rather than theory, this is a role where you can make a real impact.”

Christopher Heappey - Director of Insight & Innovation

What we’re looking for

You’ll be an experienced data leader with a strong bias to action, comfortable operating in ambiguity and creating structure.

You’ll bring:

Proven leadership of multi‑disciplinary data teams
Experience delivering modern data platforms and semantic layers
A track record of turning business demand into tangible data outputs
Strong delivery discipline, clear communication and technical credibility
Confidence to challenge constructively and hold teams to account
You’re pragmatic, resilient and motivated by progress you can see — not just plans on paper.

Please read the attached Job Description before applying so you get the full scope of the role.

Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Closing Date: 16th April

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

Have questions? Contact the Amplius Talent Team and we’ll be in touch to support you with any questions, queries or conundrums.

Apply

[Fulltime] Account Development Executive at IRIS Recruitment

Tue, 31 Mar 2026 09:41:11 +0100

We're Hiring in Manchester! ¦ Business Development Executive @ IRIS Software Group

Are you a driven, people-loving sales pro ready to take your career up a notch? We’re on the lookout for our next Business Development Executive to join our Manchester office — and trust us, this isn’t your average sales role.

What you'll be doing
You’ll be at the heart of our growth—reaching out to prospects, introducing our brilliant product suite, and unlocking opportunities through cross-sell and upsell magic. It’s about being proactive, building relationships, and keeping our customers happy well before renewal time.

Expect to:

Smash through sales targets and KPIs

Drive pipeline through strategic outreach

Collaborate with marketing on exciting campaigns

Handle inbound inquiries like a pro

Help fill seats at events and support attendees

What we're looking for

End-to-end (360) sales experience—B2B preferred

A team player with energy, enthusiasm, and real sales flair

Strong communication and organisational skills

GCSEs/A-Levels/Degree? Great. Sales mindset? Essential.

Sound like your kind of gig?
Let’s make things official. Apply now and be part of a team where your energy is rewarded and your career can soar.

Apply