Payroll Team Lead (Education)

The Vacancy

At IRIS Software Group, we power the businesses behind the UK economy processing payroll for a significant proportion of UK employees and supporting organisations with mission-critical solutions.

We are now looking for a Client Payroll Team Lead to join our growing payroll bureau team.

The Role

This is a hands on leadership role, where you’ll lead a team responsible for delivering accurate, compliant payroll services to a wide portfolio of clients.

You’ll play a key role in ensuring exceptional service delivery while developing and motivating your team.

Key Responsibilities

• Lead, coach and develop a team of payroll professionals to maximise performance. 


• Ensure all payrolls are processed accurately, on time, and in line with SLAs and KPIs. 


• Act as the primary escalation point for payroll queries and client issues. 


• Manage team performance, productivity and development plans


• Build strong, trusted relationships with clients, ensuring high satisfaction and retention. 


• Maintain up to date knowledge of payroll legislation and ensure team compliance. 


• Support continuous improvement of payroll processes and service delivery

About You

• 5+ years’ payroll experience, including end to end payroll processing. 


• Strong knowledge of PAYE, pensions and payroll legislation. 


• Experience leading or mentoring a team


• Strong customer focus with excellent communication skills


• Highly organised with strong attention to detail


• Comfortable working in a fast-paced, deadline driven environment

Why IRIS?

• Join one of the UK’s largest privately held software companies supporting millions of users


• Work in a collaborative, people first environment recognised as a Great Place to Work 


• Opportunities for career progression and development


• Flexible and remote working options available


• Be part of a business that powers critical payroll services across the UK

Please note:

We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.