Facilities Co-Ordinator / Receptionist
High Wycombe
Competitive Salary
Permanent, Part Time
We are looking for a professional and approachable Facilities Co-ordinator / Receptionist to ensure the smooth running of our Head Office to join us on a part time basis.
As the first point of contact for visitors and staff, you will provide a welcoming and professional reception service. Alongside this, you will take ownership of facilities coordination within our Head Office building, ensuring maintenance, compliance and supplier management are delivered efficiently and to a high standard.
This is a varied and hands-on role that requires excellent organisational skills, strong communication, and the ability to manage multiple priorities.
The role is based at our Head Office in High Wycombe town centre, working 3 days per week, 08.30 - 17:30, Monday, Tuesday & Wednesday.
Key Responsibilities
Reception & Front of House
- Greet visitors, manage sign-in procedures and provide refreshments
- Handle incoming calls, emails and enquiries professionally
- Manage meeting room bookings and catering arrangements (including Board meetings)
- Coordinate couriers and manage incoming deliveries
- Manage stationery orders and office supplies
- Process post (incoming and outgoing) including franking
- Raise purchase orders and liaise with Accounts Payable
- Maintain a tidy, professional reception and communal areas
- Support car park management and maintain accurate records
Facilities Coordination
- Act as the main point of contact for building maintenance issues
- Liaise with contractors and service providers (cleaning, security, alarm systems, PAT testing, fire systems, etc.)
- Maintain contractor schedules and ensure servicing and compliance checks are up to date
- Conduct regular internal fire alarm testing and emergency checks
- Ensure first aid and fire marshal compliance in partnership with the H&S team
- Monitor legionella testing, emergency lighting, fire extinguishers and alarm servicing
- Review supplier contracts to ensure best value and timely renewals
- Maintain accurate compliance and maintenance records
- Support out-of-hours access for planned maintenance when required
Business Support
- Book cost-effective travel and accommodation
- Provide administrative support to HR and other departments
- Assist with company credit card reconciliations
- Order sundry items and office/kitchen supplies
- Arrange staff gifts or flowers as appropriate
- Provide ad hoc support across the business when required
We are looking for someone who is:
- Positive, confident and approachable
- Calm under pressure with the ability to multitask
- Highly organised with strong attention to detail
- Professional with an excellent telephone manner
- IT literate (Microsoft Office essential)
- Proactive and solution-focused
- Punctual and reliable
- Well-presented with a smart appearance
Fire Warden and First Aider training (or willingness to undertake training) would be advantageous.